Front Desk Associate at Midtown Athletic Club – Gurnee, IL

  • Full Time
  • USA, Illinois
  • Posted 2 months ago
  • June 7, 2019

MIDTOWN is looking for a Front Desk Associate to add to our first class organization.

About Our Company

MIDTOWN Corporate Office is a pleasant work environment serving our upscale athletic clubs and club management partners across North America. Our team of associates is committed to exceptional performance, delivering our promise to members, and supporting a workplace where everyone can reach their full career potential.

MIDTOWN ATHLETIC CLUBS is an industry leader in upscale fitness and sports resorts. Founded in 1970 as a single tennis club in Chicago, Midtown now has 8 full-service tennis and fitness facilities in the United States and Canada. To learn more, read Our Story.

MIDTOWN HEALTH, sister company to Midtown Athletic Clubs, is a leader in fitness center management and employee wellness solutions for medically-integrated and corporate fitness centers throughout the United States. To learn more, click here.

Position Summary

As an integral part of the member services team, our Front Desk Associates are friendly and attentive professionals who strive to delight our members and guests by:

  • Welcoming individuals who enter the club in a warm and pleasant manner
  • Assisting with program registration, payment processing, and scheduling club services
  • Consistently striving to create a lasting first impression
  • Handling check-ins, addressing questions and resolving issues appropriately
  • Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience
  • Contacting housekeeping and maintenance departments when a problem is reported
  • Answering queries regarding club services and facilities
  • Performing basic bookkeeping, cashiering, filing, and clerical duties

Our Front Desk Associates:

  • Have great personalities that naturally connect with a wide variety of people
  • Demonstrate strong customer service skills and enjoy serving others
  • Have the ability to work gracefully and quickly under pressure
  • Possess a keen memory and delightful sense of humor
  • Work well in a collaborative team environment
  • Are highly organized and efficient
  • Have excellent communication skills

Associate Benefits

Full-time Midtown associates are eligible to receive a competitive compensation package and benefits plan including: group health, dental, life, vision, prescription drug program, flexible spending account, short/long term disability, matching 401k, professional development account, and a complimentary club membership.

MIDTOWN is an Equal Opportunity Employer.

Thank You and Goodbye
First and foremost, I want to thank you for either placing your blind faith in us by being a FitList customer, willing to try us out as a beta client, or using the platform to find a job.

Until today I have been trying to get two fitness sites off the ground - our job board fitlist.com and fitevents.com - an event discovery site and the only site of its kind to list all relevant fitness and endurance events in one place (please check it out!). 

I am not Elon Musk or Jack Dorsey (not yet anyway). I lack the bandwidth or capital to get two sites from zero to scale at the same time. While the traffic is admittedly flat for fitlist.com everything is pointing up and to the right at fitevents.com. A founder never has a clear answer when to shut an endeavor down but I believe the time is right to focus everything on the one that is kicking ass and I have made the decision to stop operating FitList. 

It's not just about dollars and cents for me. If that were the case I probably should have looked outside of fitness to build something.  As I was passionate about both fitness events and helping people find awesome jobs in the fitness and endurance space in both cases I built the platforms to scratch my own itch. 

I am confident I am building something unique on the event side. However, if I were to find a job in the fitness space now, I would point people to the team at Talent Hack. They are truly committed to the cause of connecting the fitness community with opportunities and talent.  Through them, I just found a great opportunity that I'm excited about.  They have been carefully and strategically growing their platform since 2015.

If you are interested in owning the fitlist.com domain name or site, it is up for auction at flippa with a starting bid of $1. 

Thanks again for your support and I look forward to seeing or meeting all of you in a random gym, on a trail or at an upcoming HYROX event (ask me about a gym discount for your team).   

Thanks,

Paul Buijs, fitlist.com
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