Front Desk at Crunch Fitness – Brooklyn, NY

Crunch Fitness

Fitness gyms all over the world. We make serious fitness fun!

  • Responsibilities:

    -Greet all members & guests with a smile and wish them well as they exit the club.
    -Check in all members and guests in accordance with company procedures.
    -Facilitate any messages on club software at member check-in.
    -Answer phones in courteous, helpful, professional manner.
    -Communicate special events to members and guests.
    -Maintain an atmosphere which makes members feel welcome.
    -Facilitate all member requests or forward to a manager.
    -Maintain professional disposition at all times.
    -Understand and follow all policies, procedures and standards.
    -Sell juice bar & retail products (if sold at the front desk).
    -Schedule member services: massage, court sports, rockwall, etc.
    -Assist in fit desk, retail, juice bar, childcare, etc. desks/areas as needed.
    -Facilitate payment of member services in accordance with company procedures.
    -Know club facility, services, and schedules.
    -Maintain a clean and organized work area.
    -Assist in all projects as delegated by club management.
    -Above position may report to the Assistant Manager or Assistant General Manager where applicable.
    -Follow all policies and procedures in Employee Handbook.
    -Above description may be subject to change or alteration at any time.

    Qualifications:
    -Fluent in English
    -Proficient reading and writing skills
    -Good communication skills
    -Strong customer service skills

Tagged as: hiring, nutrition, personal trainer, sales, trainer

Paul B. Fit Events Inc. Founder
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