Front Desk Staff at SoulCycle – Chicago, IL

SoulCycle

Take your journey. Find your SOUL.

Job Details

Description

We are seeking passionate, service-oriented, positive and hard-working individuals with a love for health and fitness and an excitement for our brand. We are a high-growth company looking for hyper-organized, efficient, forward-thinking problem-solvers with exceptional interpersonal skills and attention to detail.

Responsibilities:

  • Provide high level customer service and hospitality to clients
  • Assist the Studio Management in daily studio tasks and projects
  • Maintain a positive attitude and take initiative
  • Provide support to the SoulCycle instructors to ensure a successful class check-in process
  • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
  • Assist with the training and coaching of new hires for the front desk staff team
  • Maintain product knowledge for all studio retail operations
  • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture

 

Requirements:

  • Must have customer service experience
  • Must have the ability to prioritize and multi-task within a fast-paced environment
  • Must be willing to initiate tasks and perform duties without direction
  • Must have excellent communication skills and be able to work with a wide range of personalities
  • Must have outstanding customer service and problem solving skills
  • Must have a positive, can-do attitude
  • Must have a friendly and professional phone and email etiquette
  • Must have superior organizational skills
  • Must have the flexibility to work a non-traditional schedule – MUST HAVE WEEKEND, HOLIDAY AND SOME EARLY MORNING/MIDDAY/LATE EVENING WEEKDAY AVAILABILITY

 

Physical Requirements:

  • Must be able to work in a fast paced environment
  • Must be able to kneel, bend, reach, climb and stand for long durations of time
  • Must be able to lift/carry a minimum of 30lbs
Thank You and Goodbye
First and foremost, I want to thank you for either placing your blind faith in us by being a FitList customer, willing to try us out as a beta client, or using the platform to find a job.

Until today I have been trying to get two fitness sites off the ground - our job board fitlist.com and fitevents.com - an event discovery site and the only site of its kind to list all relevant fitness and endurance events in one place (please check it out!). 

I am not Elon Musk or Jack Dorsey (not yet anyway). I lack the bandwidth or capital to get two sites from zero to scale at the same time. While the traffic is admittedly flat for fitlist.com everything is pointing up and to the right at fitevents.com. A founder never has a clear answer when to shut an endeavor down but I believe the time is right to focus everything on the one that is kicking ass and I have made the decision to stop operating FitList. 

It's not just about dollars and cents for me. If that were the case I probably should have looked outside of fitness to build something.  As I was passionate about both fitness events and helping people find awesome jobs in the fitness and endurance space in both cases I built the platforms to scratch my own itch. 

I am confident I am building something unique on the event side. However, if I were to find a job in the fitness space now, I would point people to the team at Talent Hack. They are truly committed to the cause of connecting the fitness community with opportunities and talent.  Through them, I just found a great opportunity that I'm excited about.  They have been carefully and strategically growing their platform since 2015.

If you are interested in owning the fitlist.com domain name or site, it is up for auction at flippa with a starting bid of $1. 

Thanks again for your support and I look forward to seeing or meeting all of you in a random gym, on a trail or at an upcoming HYROX event (ask me about a gym discount for your team).   

Thanks,

Paul Buijs, fitlist.com
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