Operations Executive at Huel – Brooklyn, NY

Huel

Nutritionally Complete Human Food.

Job description

A new exciting opportunity to join our team in New York! This role will work closely with our Lead Operations Executive and the wider team in the UK.

  • Purchasing – Organising and assisting with the purchasing of all types of products and stock i.e. ingredients, packaging, merchandise, marketing materials etc for current products and trials
  • Scheduling – Assisting in organising scheduled production runs and ensuring these go ahead.
  • Stock control – assisting in demand planning, liaising with external parties as to what levels of stock they hold and subsequently placing orders for stock replenishment’s.
  • Assisting with any changes in Business Operations – new suppliers, new fulfilment houses, new manufacturers etc.
  • Marketing support – Assisting the Marketing team with any operational aspects of marketing campaigns, PR activities etc.
  • Quality – Liaising with Quality team  regarding any customer complaints that come in. Liaising with external parties should these complaints raise any production issues etc.
  • Tracking Customer issues and complaints. Liaising with Customer service regarding this. Tracking any trends that crop up and how this reflects on suppliers, NPD etc.
  • External provider communication and support. Updating suppliers, manufacturers and the fulfilment houses.
  • Logistics – scheduling appointments for deliveries to 3PL’s and following the process from ordering through to arrival
  • Forecasting – physically compiling statistics of previous months sales data etc to track growth trends to attempt to forecast possible future trends.

Requirements

  • Extremely organised with excellent attention to detail
  • Super communication skills
  • Knowledge and experience of general office administration, purchasing, stock control, finance and quality management are highly desirable.
  • Enthusiasm and strong work ethic are essential
  • Flexibility will be key, everyone wears a lot of hats and requirements change all the time.