Studio Manager at CorePower Yoga – Torrance, CA

CorePower Yoga

Intensity for the body, presence for the mind.

ROLE SUMMARY

The Studio Manager is responsible for delivering a superior yoga experience to CorePower Yoga clients. The Studio Manager is the primary driver in bringing in new clients and retaining practicing clients. Ownership of the customer experience includes control and management of the physical environment, the quality of delivery of classroom instruction, communication with clients, and instructor development.

ESSENTIAL JOB DUTIES

Client Relationship Development

 – Exemplify excellent customer care and assume leadership role in providing superior customer service

– Manage activities that ensure the physical studio space meets the high CorePower Yoga standards of excellence. Maintain the highest level of cleanliness, environment and functionality of all studio space. Ensure studio environment complies with the high standards of CorePower Yoga: this includes providing optimum heat and humidity, inspiring music, and clean and clutter-free surroundings in all areas of the studio

– Maintain an appropriate level of studio supplies so that all provisions and amenities are available for all clients at all times

– Maintain a high level of customer communication through personal interaction with clients; a communication process; and by providing appropriate feedback opportunities for clients. Develop and deliver effective feedback mechanisms. Follows up with new students to support them in practice development

– Perform as a CorePower Yoga Ambassador both inside and outside of the studio. Promote understanding and enthusiasm about yoga in the community

Revenue Growth and Profitability

 – Responsible for continued revenue growth and profitability of the studio. Plan and execute class content and schedules that appeal to the local market and result in optimum attendance and yoga revenue

– Plan and execute strategies that continuously bring new students into the studio. Create and implement programs that turn new students into permanent clients

– Collaborate with National Retail Team Manager to exceed the planned retail sales. Complete merchandising activities and train teachers and sales staff to inspire optimum client purchases

– Assist corporate marketing team in developing ideas to create and deliver effective marketing collateral. Monitor studio homepage and provide ideas and guidance to corporate web designer to keep fresh, attractive, complete, and relevant

Yoga Practice Development and Instruction

– Continue to develop Manager’s own yoga practice and level of knowledge. Seeks a deeper understanding of the value of the yogi lifestyle to connect with their community:  peers, students, teachers, and other employees

– Teach an appropriate amount of classes per week to enable the continued connection with their CorePower Yoga community

Personnel Development

 – Hire, train, and develop studio staff including instructors, front desk staff, retail personnel, and Assistant Manager

– Supervise, review and coach employees to develop a high level of job effectiveness, efficiency and satisfaction. Deliver constructive feedback, growth plans, and disciplinary action in a timely manner

– Sustain a high level of communication with employees through productive individual dialogue. Complete regularly scheduled meetings, trainings, and feedback sessions to facilitate productive communication and promote an environment of teamwork

– Provide regular and productive feedback to instructors on teaching skills and techniques to afford continuous personal development and class experience

Lifestyle Program Support

– Collaborates with Program Development team to deliver CorePower Yoga programs such as Teacher Training, Yogi Training, and BootCamp. Plans and execute approved special workshops

– Assist Program Leads to assemble and coordinate local teams to deliver Lifestyle Programs

– Lead the sales and promotion of Lifestyle Programs. Is directly responsible for the revenue targets for each program offered on-site

– Create new concepts for Lifestyle Programs and presents ideas to Regional and Corporate leadership

Administrative

– Assist corporate staff in preparing revenue plans and forecasts

– Complete required reporting to assist corporate office in maintaining complete and proper financial records. Such reporting includes, but is not limited to, cash drawer receipt report, bank deposits, and frequent statistical reporting

– Compile regular payroll reports on a timely basis. Complete all required employee documentation. Maintain critical employee files on-site

– Maintain all schedules, accounts, and information in MindBody Online. Ensure accurate and complete client records, financial data, and retail inventory

– Manage the risk associated with operating a local business. Remain mindful of activities and operations of the business, and seek ways to minimize harm to clients, employees, and company assets

– Comply with all company policies and procedures

– Complete special projects as required

EDUCATION, SKILLS & QUALIFICATIONS

 – Completion of a Yoga Alliance 200 hour teacher training program required

– Required demonstrated customer service skills, leadership ability, an aptitude for organization and an ability to prioritize job duties

– High School diploma required

– College degree and business management experience is preferred

– Must have a passion for the yogi lifestyle

– Frequently moves in physical activity while instructing class at least 3x a week

– Occasionally moves and lifts up to 25 lbs

– Constantly communicates with students and employees about job related responsibilities

– Must be able to remain in a stationary position to operate a computer for at least 50% of the time

– Must be present at least 40 hours a week

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed.  CorePower Yoga is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities.

Live your power by joining us in helping others live theirs.