Studio Manager at SLT – Hamptons, NY

  • Full Time
  • USA, New York
  • Posted 4 weeks ago
  • May 26, 2019

SLT

Strengthen - Lengthen - Tone

The Studio Manager is responsible for creating a client-focused, energetic, positive environment and possess a strong desire to maximize studio revenue and occupancy. He/she must be a people-focused leader who loves fitness and is self-motivated.

Reports To:  Director of Operations
Employment Status: Memorial Day to Labor Day

KEY RESPONSIBILITIES

OPERATIONS

  • Oversee the day-to-day operations of the studios
  • Manage appearance and cleanliness
  • Ensure studio revenue and occupancy goals are met each month
  • Resolve/attend to all client booking requests and issues
  • Ensure all clients have been checked into class
  • Manage referrals
  • Process client purchases
  • Manage studio calendar
  • Receive and process studio mail
  • Receive and process merchandise
  • Manage display of merchandise in the studio
  • Manage inventory of studio supplies
  • Complete machine maintenance
  • Complete monthly merchandise inventory

CUSTOMER SERVICE

  • Welcome, engage and retain clients
  • Promote SLT and encourage new client business
  • Encourage and communicate feedback
  • Handle complaints, problems, etc. and escalate if/when necessary

MARKETING

  • Work with Director of Marketing on events and marketing related efforts
  • On-going community outreach
  • Identify local influencers and prospective partners + build relationships in and out of the studio
  • Management of in-studio promotions

HOUSE

  • Manage cleanliness
  • Communicate with landlord on issues

QUALIFICATIONS 

  • Management experience a plus
  • Self-starter with strong managerial and people skills
  • Ability to multi-task and delegate when necessary
  • Strong problem solving skills
  • Ability to think and react quickly
  • Receives and gives performance feedback constructively

WORK REQUIREMENTS

  • 3-5 hour shifts in-studios, depending on studio needs and staffing levels
  • Availability for evenings, early mornings, weekends and holidays
  • Availability for inventory dates

To apply, please send your resume to: jobs@sltnyc.com